Monday Mar 23, 2010
RedOwl announces release of Red Owl® 3.2
RedOwl Technology Ltd, an industry leader specialising in workforce optimisation software for field service and back office operations, today announced the release of Red Owl® 3.2 SP1 of its flagship product Red Owl®. Red Owl® 3.2 is a major upgrade from its predecessor, providing enhanced support for performance management, demand forecasting and capacity planning. Designed from the ground up to meet the specific challenges of Back Office and Field Service operations, Red Owl® 3.2 ensures optimal resource planning and embeds behavioural change to drive out significant otherwise un-exploited productivity. We call this Capacity Released, typically delivering productivity improvements of up to 25%.
"Red Owl® 3.2 is another technological milestone for Red Owl," said Julian Harper, CEO of Red Owl. "RedOwl's mission is to transform the competitiveness of our customer's operations by driving step changes in productivity by embedding the workforce optimisation process. Red Owl® 3.2 delivers on this promise through advanced demand forecasting, optimised capacity planning capabilities matching demand for work with supply of resources, and a scalable performance management engine to support large enterprises."
What Customers say about upgrading to Red Owl® 3.2
"We've upgraded to Red Owl® 3.2 and saw how easy it was to deploy to a large user community," said Simon Fisher, Operational Improvement Manager at Virgin Media, a leading provider in the UK of broadband, TV, phone and mobile. "Red Owl® 3.2 easily integrates with our systems, providing accurate and immediate visibility of resource performance, driving productivity gains."
Platform Support and Availability
Red Owl® 3.2 is now available on Windows Server 2003/2008 operating systems and Microsoft SQL Server 2005/2008 databases. Red Owl® OnDemand is our SaaS solution providing a cost-effective option for those looking for an externally managed software solution that minimises the need for IT resources, provides rapid implementation time (up and running faster) and has the ability to be funded through an operational expenditure rather than a capital.
About
Red Owl Technology Ltd is an industry leader specialised in workforce optimisation software for field service and back office operations. Red Owl® provides customers in these operations with the insights to unlock over-capacity in their resourcing levels and transform operational productivity and effectiveness. Red Owl's solutions are deployed in a wide array of industries including telecommunications, financial services, utilities, public sector and BPO. Red Owl® benefits customers such as Virgin Media, Steria, Linde BOC and HBOS. For more information, call +44-207 3179041 or visit www.myredowl.com.
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